Last Updated: July 21, 2026
At xelvoranique™, operated by Mod Plus Furniture, we respect the privacy of our customers and website visitors.
This Privacy Policy describes how we collect, use, retain, disclose, and protect personal information when you browse our website, create an account, communicate with us, or purchase furniture and home furnishings through our online store.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The information we collect depends on how you interact with our website and Services.
Information You Submit
We may collect information that you provide when you:
Place or manage an order
Create or update a customer account
Subscribe to promotional communications
Request product or delivery information
Submit a review or other content
Contact our customer care team
Request a return, refund, or replacement
This information may include:
Your name
Email address
Telephone number
Billing address
Shipping address
Account login information
Order history
Product preferences
Customer service communications
Return and refund details
Content you submit through forms, reviews, or messages
Payment Information
Payments are handled through Shopify and authorized third-party payment providers.
Depending on the payment method selected, payment providers may collect card details, billing information, PayPal account information, or other transaction data.
Mod Plus Furniture does not generally receive or retain your complete credit card number or card security code.
Device and Website Activity
When you visit our website, certain technical information may be collected automatically, including:
Internet Protocol address
Browser type and version
Device type
Operating system
Approximate location based on IP address
Pages viewed
Products selected or added to a cart
Links clicked
Search activity
Referral source
Date and time of access
Checkout and purchase interactions
This information may be collected through cookies, pixels, software development kits, log files, and similar technologies.
2. How We Use Personal Information
We may use personal information for the following business and commercial purposes:
Processing Purchases
We use customer and order information to:
Verify and process payments
Confirm purchases
Prepare and fulfill orders
Arrange shipment and delivery
Provide tracking information
Communicate about order status
Manage returns, refunds, cancellations, and replacements
Providing Customer Support
We may use your information to respond to questions about products, dimensions, materials, assembly, availability, shipping, payments, or existing orders.
Operating and Improving Our Store
Information may be used to:
Maintain website functionality
Remember items in your shopping cart
Improve navigation and checkout
Analyze website traffic and customer activity
Evaluate product interest
Develop new products and services
Identify technical problems
Improve the overall shopping experience
Marketing and Advertising
When permitted by law, we may use contact and interaction information to:
Send newsletters
Announce new furniture collections
Share promotions or special offers
Display advertising that may be relevant to your interests
Measure advertising performance
You may unsubscribe from promotional emails at any time through the link included in the message.
Transactional communications, such as order confirmations and shipping updates, may still be sent after you unsubscribe from marketing.
Security and Fraud Prevention
We may process personal information to:
Verify transactions
Detect suspicious activity
Prevent unauthorized purchases
Protect customer accounts
Reduce fraud and abuse
Enforce our policies
Protect our legal rights and the security of our Services
Legal and Regulatory Purposes
We may use or retain information when reasonably necessary to comply with applicable laws, tax obligations, accounting requirements, court orders, government requests, or legal proceedings.
3. How We Disclose Personal Information
We may disclose personal information to organizations that help us operate our business and provide the Services.
These organizations may include:
Shopify and its affiliated services
Payment processors
Banks and financial institutions
Fraud-prevention providers
Warehouses and fulfillment partners
Manufacturers and suppliers
Shipping carriers and delivery companies
Customer support providers
Website hosting and technical service providers
Cloud storage providers
Analytics providers
Advertising and marketing platforms
Professional advisers, such as accountants, insurers, and legal counsel
These providers may access information only as needed to perform services on our behalf or for purposes permitted under their own applicable agreements and privacy notices.
We may also disclose information:
When required by applicable law
In response to a lawful government or court request
To investigate fraud, security incidents, or policy violations
To protect our customers, business, property, or legal rights
In connection with a merger, acquisition, financing, restructuring, asset transfer, or sale of all or part of the business
We do not sell personal information directly in exchange for money.
However, the use of certain advertising cookies or technologies may be treated as a “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, eligible customers may request to opt out of these activities.
4. Shopify and E-Commerce Services
Our online store is hosted through Shopify.
Shopify provides the technology used to operate our storefront, shopping cart, checkout, payment features, and other e-commerce functions.
As a result, information you submit through our website may be transmitted to and processed by Shopify and its service providers.
Shopify may process personal information in countries outside your place of residence. Shopify’s processing of information is governed by its applicable privacy documentation and contractual obligations.
5. Cookies and Similar Technologies
Our website uses cookies and related technologies to operate, secure, analyze, and improve the Services.
A cookie is a small data file placed on a browser or device when a website is visited.
Essential Cookies
These cookies support functions necessary for the website to operate, including:
Shopping cart functionality
Checkout
Payment processing
Account login
Fraud prevention
Security
Website preferences
Disabling essential cookies may prevent parts of the website from functioning correctly.
Analytics Cookies
Analytics technologies help us understand how visitors use the website, including which pages are viewed, how customers navigate the store, and where technical improvements may be needed.
Advertising Cookies
Advertising technologies may be used to:
Measure campaign performance
Understand whether an advertisement resulted in a visit or purchase
Limit repeated advertisements
Display content based on browsing activity or interests
Depending on the services enabled on our store, advertising and analytics providers may include Shopify, Meta, Google, and similar platforms.
These companies process information according to their own privacy policies.
Managing Cookies
You may be able to manage cookies through:
Your browser settings
A cookie consent banner displayed on our website
A privacy preferences or data-sharing opt-out page
Settings provided by advertising platforms
Disabling certain cookies may affect personalization, website performance, or some store features.
6. Targeted Advertising
We may work with advertising providers to promote xelvoranique™ products on websites, search engines, and social media platforms.
These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about interactions with our website and advertisements.
Depending on applicable law, you may have the right to opt out of the use or disclosure of personal information for targeted or cross-context behavioral advertising.
Opt-out preferences may apply only to the browser or device used to submit the request. Clearing cookies or switching devices may require you to update your preferences again.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
The length of our customer relationship
Order and warranty requirements
Return and refund periods
Accounting and tax obligations
Fraud-prevention needs
Dispute resolution
Applicable legal requirements
Information may be retained for a longer period when necessary to establish, exercise, or defend legal claims.
When information is no longer reasonably required, we may delete it, anonymize it, or securely isolate it, subject to applicable law and technical limitations.
8. Data Security
We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.
These measures may include:
Encrypted transmission of sensitive information
Restricted access to customer data
Secure payment processing
Account and transaction monitoring
Fraud-detection tools
Service-provider access controls
Internal confidentiality requirements
No website, storage system, or method of online transmission can be guaranteed to be completely secure.
You are responsible for protecting your account password and should not share login credentials with others.
Please contact us promptly if you believe your account or personal information has been used without authorization.
9. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information.
These rights may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of eligible personal information
Obtain a copy of certain information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of targeted advertising
Opt out of certain sales or sharing of personal information
Appeal the denial of an eligible privacy request
Rights are subject to applicable legal exceptions.
For example, we may need to retain certain records to complete a transaction, detect fraud, comply with tax obligations, resolve disputes, or satisfy another legal requirement.
To submit a privacy request, contact us using the information at the end of this policy.
We may need to verify your identity before completing a request. Verification may require information that reasonably matches our existing records.
Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence that the agent has authority to act for you.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
10. California Privacy Information
California residents may have additional rights under applicable state privacy laws.
Subject to legal eligibility and exceptions, these rights may include:
The right to know the categories and specific pieces of personal information collected
The right to know the sources and purposes of collection
The right to know the categories of recipients receiving personal information
The right to request deletion or correction
The right to opt out of certain sales, sharing, or targeted advertising activities
The right to limit certain uses of sensitive personal information when applicable
The right not to receive discriminatory treatment for exercising privacy rights
We do not knowingly use sensitive personal information to infer characteristics about customers beyond purposes permitted by law.
Where required and technically supported, we may process recognized browser-based privacy preference signals as requests to opt out for the browser or device sending the signal.
11. International Data Transfers
Our website, Shopify, payment providers, fulfillment partners, and other service providers may process personal information in the United States or other countries.
Privacy laws in those locations may differ from the laws in your country.
Where required, we and our service providers use appropriate contractual, organizational, or legal safeguards for international data transfers.
12. Children’s Privacy
Our Services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child has submitted personal information to us without appropriate authorization, contact us so we can review and delete the information where required.
Individuals under the legal age required to enter a purchase agreement should use the Services only with the involvement of a parent or legal guardian.
13. Email and Marketing Preferences
We may send promotional emails only where permitted by law or where you have provided the necessary consent.
Our marketing communications will identify the sender and include a method for unsubscribing.
You may stop receiving promotional emails by:
Selecting the unsubscribe link in a marketing email
Updating available account preferences
Contacting our customer care team
We may retain limited information about an unsubscribe request to ensure that your preference continues to be honored.
Unsubscribing from marketing does not prevent us from sending messages necessary to complete an order or provide customer service.
14. Third-Party Websites
Our website may include links to external websites, social media platforms, delivery services, or other third-party resources.
We do not control the privacy practices, content, or security of independently operated third-party websites.
Before submitting information to another website, review that provider’s privacy policy and terms.
15. Data Breach Response
If a security incident affects personal information, we will investigate the incident and take reasonable measures to limit potential harm.
When notification is required, affected individuals and relevant authorities will be informed in accordance with applicable legal requirements.
16. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in:
Our business practices
Website functionality
Service providers
Advertising or analytics tools
Legal or regulatory requirements
The revised version will be posted on this page with an updated revision date.
When required by law, we may provide additional notice of significant changes.
17. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Mod Plus Furniture
xelvoranique™
630 N Western Ave
Los Angeles, CA 90004
United States
Phone: +1 (323) 963-5275
Email: service@xelvoranique.com
Please include “Privacy Request” in the email subject line when contacting us about access, correction, deletion, or another privacy right.